FAQ
Question 1: How can I book a session? Answer: Sessions can be booked directly through the website, on the Booking page. After selecting the desired service, you can choose the available time and proceed to confirm the reservation upon payment.
Question 2: Are the sessions held in person or online? Answer: I offer both modalities. In-person sessions take place in Lagos, Portugal, and online sessions are conducted via Zoom. Access instructions will be sent via email up to 24 hours before the session.
Question 3: What is the cancellation policy? Answer: Individual sessions can be canceled or rescheduled at least 24 hours in advance. Cancellations made after this deadline are non-refundable. We recommend creating an account on the website to facilitate managing your bookings.
Question 4: Is it possible to cancel a subscription plan? Answer: Yes. Subscription plans can be canceled at any time, at least 24 hours before the next booked session. Cancellations must be made in your client area after logging in.
Question 5: Is it mandatory to create an account on the website? Answer: Creating an account isn't mandatory, but it's highly recommended. With an account, you'll be able to access your information, check upcoming bookings, manage subscriptions, and access purchased digital content.
Question 6: How will I access digital content? Answer: After your purchase is confirmed, digital content (such as eBooks, PDFs, or courses) will be available in your customer area. You'll also receive an email with access instructions.
Question 7: Are the services provided refundable? Answer: Sessions and digital content are non-refundable after the service begins or after accessing the content. If you have any questions before purchasing, please contact us using the form available on the website.
Question 8: How does a coaching session work? Answer: Each coaching session is a confidential, structured, and focused space for you to reflect, clarify goals, identify obstacles, and develop practical strategies to achieve your desired results. I use guiding questions, active listening techniques, and integrated methodologies tailored to your specific needs. The environment is welcoming and professional, fostering self-awareness and conscious action.
Question : 9 How many sessions are needed to get results? Answer: The number of sessions varies depending on the individual, the goals set, and the complexity of the topics to be addressed. In general, significant changes can be seen after 4 to 6 sessions, although some people choose longer follow-up. In the first session, a joint assessment will be conducted to help define the most appropriate work plan for each individual.