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Terms and Conditions

Last updated: July 21 2025

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Welcome to the Sandra Duarte Coaching website. By accessing or using this website and/or purchasing our services, you agree to the following Terms and Conditions. Please read them carefully.

 

 

1. Acceptance of Terms

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By using this website or purchasing any of our services or products, you confirm that you have read, understood, and agreed to these Terms and Conditions, as well as our Privacy Policy.

 

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2. Location and Jurisdiction

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Sandra Duarte Coaching is based in Lagos, Portugal, and all services are provided in accordance with applicable Portuguese law. Any disputes will be resolved in the courts of the appropriate jurisdiction.

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3. Services and Products

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We offer:

  • Coaching sessions, in person or online (via Zoom),

  • Personalized programs,

  • Subscription to monthly coaching plans,

  • Digital products (eBooks, PDFs, courses),

  • Physical products (to be offered in the future).

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We reserve the right to change or discontinue any service or product at any time.

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4. User Account

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Users are encouraged to create a private account to:

  • Book and manage sessions,

  • Access personal and session-related information,

  • Cancel subscriptions or appointments,

  • Review service history and communications.

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Users are responsible for maintaining the confidentiality of their account login.

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5. Bookings and Cancellations

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  • To ensure a better organization and preparation for sessions, bookings must be made at least 24 hours in advance. Sessions booked less than 24 hours in advance are not guaranteed and may not be held.

  • Sessions must be booked online according to availability.

  • Sessions are held either in person or online via Zoom.

  • Instructions and access link are sent by email 24 hours in advance.

  • Cancellations must be made at least 24 hours in advance.

  • Cancellations made less than 24 hours in advance are non-refundable.

  • Subscriptions can be canceled at least 24h before the next session via the customer area.

  • In case of any unforeseen circumstances on my part, the session will be rescheduled free of charge.

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6. Payments

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  • All prices are listed in euros (€), unless stated otherwise.

  • Payment is required at the time of booking or purchase.

  • Accepted payment methods: Visa, Mastercard, American Express, China UnionPay, JCB, Diners, Discover, Visa Electron, Maestro, Apple Pay, Google Pay and PayPal.

  • Amounts paid for sessions, subscriptions or products are non-refundable, except in cases provided for in our Cancellation Policy.

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7. Intellectual Property

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All content on this website (texts, images, videos, logos, digital materials, etc.) is owned by Sandra Duarte Coaching and is protected by intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

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8. Disclaimer

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Our services aim to support personal growth and self-awareness. They do not replace medical, psychological, or therapeutic care. Users are responsible for their own actions and decisions.

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9. Blog Comments

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Users may comment on blog posts under the following rules:

  • No offensive, discriminatory, abusive, or misleading content;

  • No spam or unauthorized external links;

  • All comments must be respectful and constructive.

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We reserve the right to edit or remove any comment at any time. The author is solely responsible for their comment content.

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10. Communication

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Communication with users is primarily via email, including appointment reminders, access instructions, and service updates.

By subscribing to our email list, you agree to receive periodic communications and can unsubscribe at any time.

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11. Changes to Terms

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We may update these Terms and Conditions at any time. Changes take effect upon publication on this page.

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12. Contact

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For questions or requests, please email: info@sandraduartecoaching.com.

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